Cancellation and Refunds

There is no automatic renewal to stop, so cancelling does not prevent a future charge — there was never going to be one. What it does is end the plan: the paid features stay available until the end of the period you already paid for, and the account moves to Free after that, which is what would have happened anyway.

You can undo a cancellation any time before that date, from the same screen. Your plan simply continues and billing resumes as normal.

Cancelling does not by itself refund the period you are currently in, because you keep the paid features for the rest of it.

We will refund you where:

• you were charged more than once for the same period;
• you were charged again without buying another period;
• a fault on our side made the paid features substantially unusable for a meaningful part of the period, and we could not put it right;
• the law where you live gives you a right to one.

Outside those cases, refunds for a period already under way are at our discretion. Ask — if you have just renewed by accident and have not used the period, we would rather refund it than argue about it.

AI credits are consumed as you use them, and spent credits cannot be refunded. Unused credits from a top-up can be refunded within 14 days of purchase. Credits included with a plan are part of the plan, not a separate purchase.

Email dreamdo.support@gmail.com from the address on your account, and tell us roughly when the charge was made. You do not need the transaction reference — we can find it.

We aim to decide within a few working days. Approved refunds are returned by the same method you paid with; how long the money takes to appear is set by your bank or card issuer, not by us.

DreamDo is in beta and faults are expected. That cuts both ways: if a fault cost you a period you paid for, tell us and we will make it right rather than pointing at this page.

Payments today are processed by PayU, but the merchant is DreamDo, operated by Sundaresan C, Kilpennathur, Tiruvannamalai, Tamil Nadu 604601, India. Refund decisions on this page are ours to make, not PayU’s. If a future payment provider sells on our behalf as the seller of record, that section of the Terms explains how the contract for that specific purchase changes.